Wednesday, April 11, 2007

Made in India - Innovations in Software Operations at the Top Innovators

Amazon.com, Cisco, Dell, eBay, GE, Google, HP, IBM, Intel, Microsoft, Target Corporation and Yahoo are 12 of the Top 20 Innovators of The Innovation Index who have setup their software operations or development centers in India. Each innovator is addressing its growing needs for cutting-edge software for the global customer base by creating offshore Software Operations in India.

According to this report from Research and Markets as part of the announcement of addition of Directory of Multi-National Corporations (MNC) India Software Operations:
“India as a country has been able to attract a number of global players in software. Microsoft has built its largest development centre outside the U.S. in Hyderabad city of India, almost 20% of the development activities of SAP are done in India, the Bangalore development centre of Philips contributes in every product of the company that has software in it. Hewlett Packard is conducting all its high level research on futuristic technologies for emerging markets in India.”

The particular report from Research and Markets profiles 203 MNC companies, with software operations in India, or having at least one development center in India:

“ABB Labs - Adaptec India Pvt Ltd - ADC (India) Communications and Infotech Pvt. Ltd.- Adobe India - ADP Wilco (India) Private Limited - Amdocs Development Centre India Private Ltd - American Megatrends India (AMI) Pvt. Ltd.- Analog Devices India - ANZ Information Technology Pvt Ltd - AOL Bangalore Development Centre (BDC) - Ariba Technologies India Development Centre - ASAP Automation India Pvt. Ltd.- Autodesk India Center of Excellence (CoE) - BEA Systems India Pvt Ltd - Bell Labs Research Center - BMC Software India-offshore Development Centre (ODC) - Borland India Private Ltd - Broadcom India Pvt Ltd - Business Objects (BO) India - Cadence Design Systems - CADS India Software (P) Ltd.- Capgemini India - Cerner Healthcare Solutions Pvt. Ltd - Cisco Systems (India) Private Limited - Citrix R&D India Pvt Ltd - Cognizant Technology Solutions - Cognos India - Comodo Security Solutions - Conexant Systems India Pvt. Ltd.- CR2 Centre of Excellence - CXO Systems India Pvt Ltd - Cypress India Design Center - Dell India R&D Center - EFI India Pvt. Ltd.- eFunds International India Ltd.- EMC India Software Development and Support Centre - Emptoris Technologies India (ETI) - Emulex development centre Executive Summary - Ericsson India Private Limited - ESAYA Software (India) Pvt Ltd - Esquire Systems India 0ffshore Development Centre - Fair Isaac India Software Pvt. Ltd.- Fiserv Global Services Group - Fluent India Pvt Ltd. - Freescale Semiconductor India Pvt. Ltd.- GDA Technologies Ltd.- Gemplus India PVT Ltd - Genesys International Corporation Ltd.- Giesecke & Devrient India Pvt. Ltd - Google India R&D center (Google Online) - Hitachi Global Solutions Center (GSC) - Honeywell Technology Solutions Ltd (HTSL) - HP Labs - HSBC Software Development (India) Private Limited - Huawei Technologies India Pvt Ltd. (HTIPL) - Hughes Software Systems Ltd. (HSS) - Hyperion Solutions India Private Limited - i2 Technologies - IBM India Research Lab (IBM-IRL) - Informatica Business Solutions Pvt. Ltd - Intel Technology India Pvt. Ltd.- Intergraph India Limited - Interwoven Software Services India Pvt Ltd - Jean Martin - Keane India - Kanbay Software (India) Pvt. Ltd.- LG Soft India (LGSI) - Magma Design Automation India Pvt Ltd - McAfee India Centre - Mentor Graphics (India) Pvt. Ltd - Microsoft India Development Center (MSIDC) - Motorola India Private limited.- Mysis India - National Instruments India - Nokia India Pvt. Ltd - Novell Software Development (I) Private Limited - NXP Semiconductors India - Oracle India Development Center - Parametric Technology Research & development (India) Ltd. - Philips Innovation Campus (PIC) - PMC-Sierra India Pvt. Ltd. - UGS India (Product Development Centre) - QUALCOMM CDMA Technologies (QCT) - Red Hat Software Services (India) Private - Robert Bosch India Limited - Samsung India - SAP Labs India - Sapient India - SAS Research and Development (India) - SCO India Pvt. Ltd - Sequence Design India Pvt Ltd - Sharp India - Siemens Information Systems (SISL) - Socrates Software India Pvt. Ltd.- Software AG (India) Pvt. Ltd. - STMicroelectronics Private Ltd - SumTotal Systems India Pvt. Ltd - Sun India Engineering Center (SIEC) - SunGard Offshore Services (India) - Sybase India Technology Development Center - Synopsys (India) EDA Software Pvt Ltd - Tensilica Technologies India Pvt. Ltd.- Texas Instruments India Pvt. Ltd - The DaimlerChrysler Research Centre India (DCRCI) - The John F. Welch Technology Centre (JFWTC) - TIBCO Competency Centre - Unisys Technology Development Centre - ViewSonic India Pvt Ltd. - Virtusa (India) Pvt Ltd - Xansa India - Xerox India Ltd. - Xilinx India Technology Services Pvt. Ltd. (India Development Centre) - Yahoo! Software Development India Pvt. Ltd - 3SG Software India Pvt Ltd”

The report from Research and Markets focuses primarily on Software operations. All told, the 200 plus MNCs hire over 100,000 software developers in India creating new innovations in software. IBM alone hires over 3,000 of these 100,000 software engineers.

On a separate note, IBM (NYSE: IBM) announced the opening of a brand new Autonomic Computing Technology Center in Bangalore, India last week.

“The new development center was created to address the overwhelming demand from India-based business partners and customers for technology and systems that are self-managing.

An extension of the India Software Laboratory, the new center is dedicated to advancing IBM's global Autonomic Computing initiative, which has worked for the past five years to reduce complexity by automating processes and building intelligence into IT systems. Much in the same way the autonomic nervous system regulates and protects the body, autonomic technologies are designed to manage and heal themselves.

…The center works closely with IBM's worldwide Software Development Laboratories, particularly those in Research Triangle Park, North Carolina, USA and Toronto, Canada to provide worldwide autonomic solutions. The Autonomic Computing Technology Center in India will also work closely with the IBM India Research Laboratory, with sites in New Delhi and Bangalore, which conducts advanced autonomic research blending pure and applied research, exploring areas such as Blue Gene, speech recognition and services innovations…

The new center builds on already strong autonomic computing momentum in India. In September 2006, a dozen India-based solution providers joined IBM's Autonomic Computing Business Partner initiative and are working to incorporate IBM's self-managing autonomic technology into their software and solutions. The first wave of Indian solution providers to adopt IBM's autonomic technology has signaled a new era of computing in India, whereby technology firms are turning to IBM to help develop systems with built-in intelligence to reduce IT complexity for customers…

…The Autonomic Computing Technology Center is part of IBM's globally integrated approach to innovation -- a network of 63 major software development and research labs worldwide that develop, test and support a wide range of emerging and established technologies that span software and services.

IBM India Software Lab employs 3,200 people across five cities, making India one of the largest software development hubs for IBM worldwide. The India lab develops software products across all five brands of IBM Software Group's portfolio... ”

In The Growing Global Indian Innovation, I provided a snapshot of the growth of Indian Innovation and Innovators within India and globally. According to John Hagel, “there’s no shortage of opportunities at both the product and process level to drive the growth of Indian IT services companies.”

The big three in Indian IT services, Infosys Technologies, Tata Consultancy Services and Wipro, already employ about 220,000 employees focused on software services and delivery worldwide. It will be a matter of time before India Software Inc. reaches 1 million in software focused employees worldwide.

Bottomline:

I had recently created a Google AdWords account to market the services of Creativity and Innovation blog, and to experience firsthand the monetization of online search marketing. I realized that the Google team in India was servicing my customer support issues and answers to my questions on the AdWords solution. The overall experience was seamless except for a slight delay on response time (although this could have been owing to my inquiry itself). This tells me that the top Innovators are able to integrate their India software operations not only for key development, but also for service and delivery. Can India, China, Brazil or Russia provide a complete software solution – a software factory – for the entire lifecycle of software in the future? This would include not only the conceptualization and product management of software, but also continuous software development, software testing, software delivery, software management, software service and support, and creation of new software based on customer feedback. Perhaps some of the Software operation centers in India are already doing this and leaping forward into the future. Made in India: Innovations in Software Operations is fast becoming a reality today, and is poised to become commonplace tomorrow. Remember the classic “Intel inside” campaign from Intel for the processors – in the very near future, we may perhaps anecdotally witness “India inside” for software.

About The Innovation Index

The Innovation Index introduced in December 2006 is a weighted stock price index of the top 20 Innovators in North America.

The Innovation Index has returned 119% over the last five years. This assumes an investment in each stock of The Innovation Index (buying each stock). An average of $100 invested in The Innovation Index on December 31, 2001 returned $219 as of December 29, 2006. By comparison, $100 invested in each of S & P 500, NASDAQ and Dow Jones Index returned $124. The Innovation Index beats the S & P 500, NASDAQ and Dow Jones Index by 77% over the last five years.

The Normalized Innovation Index has returned an impressive 174% over the last five years. This assumes equal investment in each stock of The Innovation Index.

Alphabetical list of the top 20 Innovators of The Innovation Index and their stock ticker symbols:

3M Company - (NYSE: MMM)
Amazon.com, Inc. - (NASDAQ: AMZN)
America Movil - (NYSE: AMX)
Apple Inc. - (NASDAQ: AAPL)
Cisco Systems, Inc. - (NASDAQ: CSCO)
Dell Inc. - (NASDAQ: DELL)
eBay Inc. - (NASDAQ: EBAY)
General Electric Co. - (NYSE: GE)
Google Inc. - (NASDAQ: GOOG)
Hewlett-Packard Co. - (NYSE: HPQ)
Intel Corporation - (NYSE: INTC)
International Business Machines Corp. - (NYSE: IBM)
Microsoft Corporation - (NASDAQ: MSFT)
Research In Motion Limited - (NASDAQ: RIMM)
Southwest Airlines Co. - (NYSE: LUV)
Starbucks Corporation - (NASDAQ: SBUX)
Target Corp. - (NYSE: TGT)
The Proctor & Gamble Company - (NYSE: PG)
Wal-Mart Stores, Inc. - (NYSE: WMT)
Yahoo! Inc. - (NASDAQ: YHOO)

The Innovation Index will analyze the positions and standings of the top 20 Innovators at the end of each year. For 2007, there will be no further changes in The Innovation Index.

Disclaimer: I invest in the stocks comprising The Innovation Index.

Creativity Innovation Archives